COVID-19: We're doing all we can to make sure our service remains at the highest level. Our technicians are trained and overly cautious. Our equipment and tools are disinfected after each and every service. To further serve the community, all new customers will receive 3 FREE CAMERAS**.

Do I have to have a phone line monitored?

By |September 4th, 2018|

No. We also provide out customers with wireless alarm monitoring systems. If you are a new customer and would like more information or price quotes on our wireless systems, give us a call at 855.385.6691

Comments Off on Do I have to have a phone line monitored?

Will my pet set off my motion detector?

By |September 4th, 2018|

Our motion detectors are immune to pets that weight up to 50 lbs. However, even small pets weighing less than 50 lbs. could set off the motion detectors if they are extremely active.

Comments Off on Will my pet set off my motion detector?

How do I test my system?

By |September 4th, 2018|

You can test your system by contacting our central monitoring station and requesting to put your system on test mode. You can reach them at 888.642.4567

Comments Off on How do I test my system?

Where are your service areas?

By |September 4th, 2018|

Our service areas include major metropolises around Texas; this includes Dallas, Fort Worth, Houston, Austin and San Antonio. We would be happy to answer any of your questions about our service areas. Give us a call at 855.385.6691

Comments Off on Where are your service areas?

Why didn’t I receive a call when i accidentally set my alarm system off?

By |September 4th, 2018|

As of 2001, The SAIC made an Industry standard 30 second dialer delay to reduce false alarms (This does not apply to a Fire, Hold-up, Duress, or Medical signals). If you entered in your code to disarm your alarm within 30 seconds, it will cancel the signal being sent to your alarm monitoring station.

Comments Off on Why didn’t I receive a call when i accidentally set my alarm system off?